RETURNS

Need to make a return?

No worries! You have a comfortable window of 7 days from the date your items are received to initiate a return To get the ball rolling, simply drop us an email to start the return process. We're here to help make it as smooth and hassle-free as possible

We will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label. 

If it is a split package order, it will start from the time of the final package delivery date and time.

• Orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
• Shipping and handling charges are non-refundable. 
• Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. 
• Please allow Trendsi 5 - 7 business days from the day we receive the returned package to process.
• We will email you after return has been processed to confirm what has been done.

NON REFUNDABLE ITEMS:

• Beauty
• Bodysuits
• Face masks
• Intimates/Lingerie
• Jewelry
• Swimwear
• Openpack Wholesale Orders